🚚 FREE DELIVERY for Australian orders over $50

Shipping policy

Christmas Order Cut Off times:

  • NSW - For standard delivery order by 14th December. Express delivery order by 16th December.
  • VIC - For standard delivery order by 13th December. Express delivery order by 16th December.
  • QLD - For standard delivery order by 13th December. Express delivery order by 16th December.
  • WA - For standard delivery order by 5th December. Express delivery order by 15th December.
    Parcel Post items sent to Western Australia from the east coast of Australia may take up to an additional two weeks to be delivered (based on Australia Post estimates).
  • SA - For standard delivery order by 13th December. Express delivery order by 16th December.
  • ACT - For standard delivery order by 13th December. Express delivery order by 16th December.
  • TAS - For standard delivery order by 13th December. Express delivery order by 16th December.
  • NT - For standard delivery order by 6th December. Express delivery order by 13th December.

What delivery service does Nomad Chocolate use:

All orders are shipped from Sydney, Australia.  We use Australia Post for our all our online deliveries.

How long does it take for orders to be dispatched?
Dispatch for your online order can take up to 1-2 business days from the time of your order being placed. If the order is placed before 12pm we will dispatch is the same day. If the order is placed after 12pm we will dispatched it next business day. Please note that this does not include peak periods.

How long will my order take to be delivered?
We ship all orders with Australia Post, who has provided the following estimates for delivery:

Domestic shipping timeframes:
Standard: 3 – 5 business days
Express: 1 – 3 business days

International shipping timeframes:
Australia Post estimates international delivery can be up to 28 business days. Please note this is a guide only and does not include any customs processing time upon arrival at the destination.
Our delivery partner will send you an email with an estimated delivery time frame once you place your order.

Shipping Policy:
Please note that Nomad Chocolate  is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left Australia.

Please note that all shipping timeframes are from the time of dispatch. Dispatch can take up to 2 – 3 business days from the time of your order being placed. Please note that this does not include peak periods.

COVID-19 DELIVERY DELAYS

Our online shop is here for you, however as we continue to strive for the highest level of safety for our team members and communities, there may be slight delays in dispatch times. Please do not be alarmed if dispatch takes longer than usual, we will be working to get your chocolate goodies to you as quickly as possible.
 

Australia Post has advised that they are experiencing delivery delays, particularly in Victoria. For up-to-date information regarding domestic and international shipping, please visit Australia Post's service impacts page

The cost of shipping

Delivery within Australia:
Enjoy free standard delivery for all online purchases over $49 within Australia. For orders $49 or less, please see below:
Standard shipping (3 – 5 business days)  The cost of shipping is calculated by Australia Post at the checkout and will depend on the destination.  

Express shipping (1 – 3 business days) The cost of shipping is calculated by Australia Post at the checkout and will depend on the destination.  

International delivery: The cost of shipping is calculated by Australia Post at the checkout and will depend on the destination.  
No GST is charged on international orders (orders with a delivery address outside Australia).

Our delivery partner will send you an email with an estimated delivery time frame once you place your order.
Orders placed before 12pm will be dispatched the same day. Order placed after 12pm will be dispatch next business day.

Does Nomad Chocolate ship to POBoxes? 
Nomad Chocolate does not ship to PO BOXES